Terms & Conditions

Impel Crest Trading Pty Ltd – Terms & Conditions

Welcome to the Impel Crest Trading Pty Ltd Terms & Conditions (the “Terms”).

These Terms govern your access to and use of the Impel Crest Trading Pty Ltd website (the “Website”) and the services offered thereon (the “Services”). By accessing or using the Website or Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Website or Services.

Changes to the Terms:

We may update these Terms from time to time. We will post any changes to the Terms on the Website. Your continued use of the Website or Services after we post any changes to the Terms constitutes your acceptance of those changes.

User Accounts:

You may be required to create an account to access certain features of the Website or Services. You are responsible for maintaining the confidentiality of your account information, including your username and password. You are also responsible for all activity that occurs under your account.

Orders and Payment:

You may place orders for products offered on the Website. All orders are subject to availability and acceptance by Impel Crest Trading Pty Ltd. We reserve the right to refuse an order for any reason.

We accept various payment methods as listed on the Website. Payment is due at the time of order placement.

Shipping and Delivery:

We offer various shipping options, which are described on the Website. Shipping costs are calculated based on the weight and destination of your order. Delivery times are estimates and may vary depending on your location.

Returns and Refunds:

Our return and refund policy is available on a separate page of the Website [link to Returns & Refunds Policy]. Please note that we do not offer refunds or exchanges for Fizz-Ezy cleaning tablets, pool chemicals, or water treatment products due to the nature of these items.

Disclaimer:

The information on the Website is provided for informational purposes only and is not intended as a substitute for professional advice. Impel Crest Trading Pty Ltd and its owners and employees will not be liable for any damages arising from the use or inability to use the Website or the products and contents supplied on the Website.

Warranties:

All products offered on the Website are subject to the manufacturer’s warranties, if any. Impel Crest Trading Pty Ltd does not offer any additional warranties on the products.

Intellectual Property:

The content of the Website, including but not limited to text, graphics, logos, images, and software, is the property of Impel Crest Trading Pty Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or commercially exploit any of the content without the express written permission of Impel Crest Trading Pty Ltd.

Limitation of Liability:

Impel Crest Trading Pty Ltd will not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with your use of the Website or Services.

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of South Africa.

Dispute Resolution:

Any dispute arising out of or relating to these Terms shall be settled by binding arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA). The arbitration shall be conducted in Johannesburg, South Africa.

Entire Agreement:

These Terms constitute the entire agreement between you and Impel Crest Trading Pty Ltd with respect to your use of the Website and Services.

Contact Us:

If you have any questions about these Terms, please contact us at +27 82 924 5701 or orders@impelcrest.co.za.